IT Technician - Trackside

Team Penske, Mooresville, NC, US

About the role

Job Description

Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position.

Responsibilities

- Travel with and support the team to at-track events and testing facilities. - Setup/monitor/teardown trackside IT systems at all race & test events. - Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. - Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. - Analyze trends to prevent future problems and implement failover options. - Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. - Ability to wire and test network and coax wires. - Ability to diagnose radio and antenna issues. - Additional duties may be assigned.

Qualifications

- 2-4 years of Systems Administration experience. - Associate's degree in engineering or technology-related field, or comparable work experience. - Ability to lift 40-plus pounds without restrictions. - Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. - Exceptional level of organization and attention to detail. - Ability to work in high-pressure situations and with minimal supervision. - Self-starter and highly motivated to succeed. - Excellent customer service skills. - A+ Certification required within 90 days of start date. - This position is subject to periodic drug screenings during employment per sanctioning body guidelines. - Applicants must be authorized to work in the U.S. for any employer. We are unable to sponsor or take over sponsorship of employment visas at this time.